Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Kettering | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Kettering collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Kettering is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Kettering and across the UK. As a registered pharmacy, we act as the Data Controller for all personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, and contact information
Health information: Medical history, current medications, weight, BMI, and other clinical data relevant to your treatment
Payment information: Billing details processed securely through our payment provider
Communication records: Emails, messages, and consultation notes
Technical data: IP address, browser type, and website usage information collected automatically

3. How We Use Your Data

We use your personal and health data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist consultation process
To dispense and arrange delivery of approved medications, typically within 1 working day of pharmacist approval
To maintain accurate patient records as required by GPhC standards and UK law
To communicate with you regarding your treatment, orders, and follow-up care
To process payments for our services
To comply with our legal and regulatory obligations as a registered pharmacy

Our lawful basis for processing health data is the provision of healthcare services and compliance with legal obligations. For standard personal data, we rely on legitimate interests and contractual necessity.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly, including secure login and checkout processes
Analytics cookies: Help us understand website traffic and user behaviour so we can improve our services
Preference cookies: Remember your settings and choices to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

Delivery providers: Your name and delivery address are shared with our courier service to fulfil your order
Payment processors: Billing information is securely processed by our regulated payment provider
Healthcare professionals: With your consent, or where clinically necessary, we may share relevant health information with your GP or other healthcare providers
Regulatory bodies: We may be required to disclose information to the GPhC, MHRA, or other authorities to comply with our legal obligations

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and GPhC guidelines, or longer where required by law. Payment records are held for six years for tax and accounting purposes. After the relevant retention period, your data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems use encryption and secure access controls, and all staff are trained in data protection responsibilities.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request corrections, or raise any data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

We may update this privacy policy from time to time. Any changes will be published on this page with an updated revision date.